Pickle and Social: Enhancing the Guest Experience Through Integrated AV Solutions

Client
Pickle and Social
Location
Buford, Georgia

Project Scope

Pickle and Social, a vibrant sports and social venue, needed a complete AV and low-voltage solution for their facility. The goal was to create a fully connected environment that would enhance both the operational efficiency of the venue and the guest experience. This included everything from distributed AV and sound systems to networking infrastructure that supports a location-based food delivery app.

We partnered with Pickle Social from the early planning stages through to installation and ongoing support, ensuring a seamless and integrated setup for their growing business.

Project Highlights

The Challenge

Pickle and Social required a robust and flexible AV and IT infrastructure that would serve multiple functions across their venue. Their primary challenges included:

  1. Distributed AV and Sound Systems: They needed an integrated AV system that would allow content (such as live sports events or special programming) to be broadcast across multiple TVs and speaker zones throughout the venue.
  2. Networking and POS Systems: The venue required reliable low-voltage networking to support their point-of-sale (POS) system and a location-based app that tracks guests’ locations on the courts. The app needed to integrate with their food service operations, ensuring that staff could easily deliver orders to the right court.
  3. Scalability and Future-Proofing: Pickle Social wanted a system that could adapt over time. For example, they might want to add new input sources to show special events or change AV configurations for larger gatherings or tournaments.

Solutions Overview

We delivered a comprehensive solution that included consultation, design, installation, and ongoing management services. The system was designed with flexibility and scalability in mind to accommodate Pickle and Social’s evolving needs.

Key Deliverables:

  • Integrated AV System: We installed TVs and speakers throughout the venue, ensuring complete coverage in all key areas. Our team designed and implemented a distribution system that allows content to be broadcast across different zones, providing the flexibility to show live sports events, music, or special programming in various parts of the venue.
  • Low-Voltage Infrastructure: We provided all the necessary low-voltage wiring for networking and AV, ensuring reliable connectivity for the POS system and their location-based app. This infrastructure supports their court-side food delivery service, allowing the app to track which court guests are on and route orders accordingly.
  • Ongoing Support and Management: After installation, we’ve continued to provide maintenance and management services. We monitor the system for any potential issues and respond quickly to support requests, such as adding new inputs or troubleshooting equipment. This ongoing support ensures that Pickle Social can focus on running their venue without worrying about technical interruptions.

Results:

Our AV and low-voltage solution transformed Pickle and Social into a highly connected, guest-friendly venue:

  • Enhanced Guest Experience: The distributed AV and sound system allows guests to enjoy live events and entertainment from any part of the venue, while the location-based app ensures fast, accurate food service to their court.
  • Operational Efficiency: With a reliable networking system in place, the POS system and app function smoothly, enabling staff to focus on providing a great customer experience. This has resulted in quicker service and improved satisfaction from both customers and employees.
  • Scalability for Future Growth: The flexible design of the AV and IT infrastructure means Pickle Social can easily adapt to future needs, whether it’s showing a new type of event or scaling up for larger gatherings.

Pickle and Social now operates with a fully integrated, scalable AV system that enhances both the venue’s operations and the guest experience, positioning them for continued growth and success.

Contact Us: If your business is looking for a partner to deliver transformative AV and IT solutions, whether it’s a production facility, a public venue, or a private brand space, we’re here to help. Reach out today to discuss how we can turn your vision into reality.

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Macrotek Services: Audio Visual, Low Voltage, Integrated Security, Specialized IT

TRUSTED GUEST EXPERIENCE DESIGN TECHNOLOGY EXPERTS

MacroTek Services specializes in delivering tailored technology solutions for premium golf clubs, entertainment venues, broadcast production businesses, and high-end facilities. From advanced security systems and low voltage wiring to cutting-edge audio-visual and IT integration, we simplify workflows, enhance connectivity, and drive exceptional performance. Trust MacroTek to elevate operations and create seamless, scalable solutions that redefine member and audience experiences.

Contact Information

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  • +1 (404)-329-9957
  • 2290 Lawrenceville HWY, Decatur, GA 30033

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